Yes! We create portraits for unique pets around the world. From cute bunnies to horses.
FAQ
General
- Do you do all animals?
- Is my photo good enough to use?
- Can you do 2 pets on one sweatshirt?
- Does it matter what's in the background of my photo?
- Do you send proofs or previews before printing my portrait?
Do you do all animals?
Is my photo good enough to use?
If you followed our Image Guidelines, then yes your photo is good enough to use.
Can you do 2 pets on one sweatshirt?
Yes, we can do 2 pets on one sweatshirt. You can attach 2 photos in the upload field.
Does it matter what's in the background of my photo?
No this shouldn't matter. Don't worry if there's a lot of stuff in the background.
Do you send proofs or previews before printing my portrait?
In an effort to get your order to you as efficiently as possible, we do not offer artwork previews or proofs. But don't worry! If your provided photo won't make the best portrait, we’ll reach out to you for a new one. Be sure to review Image Guidelines.
Ordering and delivery
- What are the shipping times and prices?
- Will all of my items arrive in the same shipment?
- Do you ship worldwide?
- Will I get a tracking number?
What are the shipping times and prices?
All orders generally take 2-5 days to be created and shipped.
All orders are shipped with tracking and you will receive your tracking number as soon as it's available.
Shipping cost:
We offer FREE global shipping on all orders over $100+. For orders under $100, we charge flat rate shipping (all prices in USD):
USA & CA: $10
UK: $10 USD
Europe: $10 USD
AUS: $15 USD
Rest of world: $15 USD
Transit time estimates are shown below:
USA: 4-7 working days
UK: 4-10 working days
CA : 5-15 working days
Europe: 5-15 working days
AUS: 2-4 weeks
Rest of world: 2-4 weeks
Will all of my items arrive in the same shipment?
While we always strive to deliver your items together, some of our products come individually packaged to protect their shape and provide extra durability. However, this will NOT affect the shipping cost.
Do you ship worldwide?
Yes we do. Plus, all orders are shipped with tracking no matter which country they are shipping to.
Will I get a tracking number?
Yes, all orders are shipped with tracking. You'll receive the tracking number, as well as delivery updates, via email and/or text.
Returns
- Can I return my order?
- I am missing part of my order
Can I return my order?
Due to the custom nature of the products we produce at Belovedd, we are unable to offer returns. As your order is 100% unique and custom made just for you and your pet and is personal to the photo you provided.
If you're unhappy with your artwork, we'll work with you on revisions. We do ask that you reach out to our customer service team within 24 hours of receiving your delivery.
I am missing part of my order
Orders with multiple customized items may be shipped separately to protect their shape and provide extra durability. Be sure to check your tracking email for multiple tracking links. If you're still having trouble with a missing item, our customer support team will help you find it right away.